A. Farber & Partners Inc. is the entity within the Farber Financial Group which deals with individuals and families in financial difficulty. Our services are promoted under the R-Plan, a three-step process to rebuilding a financial future. The R-Plan embodies our service offering to review a client\u2019s situation, provide relief and educating people in rebuilding their financial futures. For over 40 years, the firm has distinguished itself as a leader in its profession and we now employ more than 200 people in 50+ offices across Ontario and BC. For more information, please visit: www.afarber.com<\/p>\n
The firm is seeking a Debt Solutions Manager (DSM) to support the Trustee\/leader of the Asian Practice. This individual should be proactive and passionate about their contribution to the firm. The individual must be fluent in Cantonese and Mandarin verbally (written fluency would be a strong asset) and fully fluent in English.<\/p>\n
\u2022 Meeting with debtors and corresponding with them over the phone
\n\u2022 Providing excellent service to debtors who are overwhelmed with their debts
\n\u2022 Preparing documentation for filing and\/or associated correspondence
\n\u2022 Obtaining all proper supporting information and documentation to ensure a proper, efficient administration of the file (including, but not limited to income and other tax
\nfilings, asset realizations)
\n\u2022 Responding in a timely manner to ongoing queries and requests from creditors and debtors
\n\u2022 Liaising with the administration team, including, but not limited to, assisting with obtaining information, documentation and following up on complex issues where input and interpretation are requested
\n\u2022 Other duties as may be required<\/p>\n
\u2022 High School Diploma
\n\u2022 Post-secondary College or University education, with strong emphasis on business is preferred
\n\u2022 Registration in the CAIRP program is considered an asset<\/p>\n
\u2022 5 years of related office experience in a fast-paced environment<\/p>\n
\u2022 Excellent verbal proficiency in Mandarin and Cantonese (written proficiency would be an asset)
\n\u2022 Fluency in written and verbal English
\n\u2022 Prior demonstrated customer service experience
\n\u2022 Ability to demonstrate maturity and responsibility, as dealing with sensitive situations and information
\n\u2022 Ability to work independently
\n\u2022 Strong organizational skills, with the ability to prioritize workloads and multi task effectively
\n\u2022 Excellent communication skills, with the ability to connect with clients, staff and other third parties
\n\u2022 Proficiency in Microsoft Office (Outlook, Excel, Word), with the ability to learn other software quickly where required, such as Ascend
\n\u2022 Prior experience in the Insolvency industry would be considered an asset<\/p>\n
Applicants interested in a rewarding career need apply<\/p>\n